Tropelorio support
Help with games, your account, records and the meme wall.
Contact us
Tell us what happened, your device model, operating system and app version, and the steps to reproduce the problem. A screenshot can help; hide any personal information first.
Never send passwords, sign-in codes or payment card details.
Can I play offline?
Games, mini-apps and local records work without an account or internet connection. Global rankings, account synchronization and the community wall need a connection.
Where are my records?
Use the same Apple or Google account to access your synchronized records. Records created without an account are stored on the device. Avoid deleting the app while investigating a problem, as local data may be lost.
How do I report a meme?
Sign in, open the meme wall and use the report option on the relevant post. For other concerns, contact support.
How do I delete my account?
In the app, open Profile → Delete account and follow the confirmation steps. The app explains the 30-day deletion period and how signing in during that period cancels the request.
Privacy and diagnostics
Analytics and crash reporting are optional. You can change your choice in Profile. Read the privacy policy linked below for details.
Purchases and refunds
The store where you bought Tropelorio manages payments and refund requests. Support will never ask for your card number.